Achieve Test Prep User Terms & Conditions

Achieve Test Prep and its subsidiary company, Smarter with Achieve, are test prep companies that offer Programs intended to prepare you to pass third-party, standardized exams, including but not limited to CLEP, DSST and UExcel, which allow you to “test out” of certain college-level classes, provided that the accredited institution which you attend accepts such exams as the basis for awarding credit. This is commonly referred to as credit-by-exam. Your purchase, enrollment in and use of products and services ("Programs") offered by ATP, including your access to achievetestprep.com and respective subdomains (the “Site(s)”), are subject to these terms and conditions (“Terms”). If You purchase or enroll in a Program for use by another (for example, a parent purchasing for a child) these Terms govern both You and other(s) who use any Program you purchase (collectively, “You”). You agree to be bound by the Terms, which is an agreement between ATP and You, the customer.

ATP is Not a College

You acknowledge and agree that ATP is not a college, university, school, or institution of higher learning, nor does it represent any college, university or institution of higher learning. ATP does not award college credit, diplomas or degrees, and ATP cannot guarantee that the institution which you attend will allow you to “test out” of certain subjects or that those subjects which you test out of will satisfy such institution’s requirements for completing your degree. The role of ATP is to provide test preparation Programs for standardized examinations only. In order for you to receive college credit or a degree, you must enroll in an accredited college or university.

Testing Disclosure

Exams for credit are administered through independent testing agencies. You are responsible for exam fees and scheduling exams with the independent testing site. ATP has no control over the testing centers, testing requirements, fees, or restrictions.

College Bridge Plan (“Plan”)

When purchased, You commission ATP to conduct research and outline up to two (2) different college paths to help You obtain your college degree. Each Plan is non-refundable and additional college paths can be researched and outlined for an extra fee. Based on the information provided by You and the relevant colleges, ATP makes its best effort to map out which courses can be satisfied through credit-by-exam, which remaining courses need to be taken with an accredited college, and the associated costs and benefits of each path.

Program Fees

With your purchase, you assume responsibility for the entire cost of the Programs purchased, whether or not you choose to participate in or utilize them. Once purchased, you cannot cancel unless by these Terms.

Exam Fees

Exam fees are paid directly to the testing centers and are separate from ATP’s Program fees. Most fees are around $100, but can be more than $400 depending on the exam. Contact Customer Success for current prices on your exams. ATP will reimburse exam fees of up to $150 once for each completed course provided that all terms below are met:

• You must have completed at least 85% of all assignments that were assigned by the instructor for the related prep course.
• You attended at least 85% of the scheduled lessons for the related prep course.
• You have paid at least $500 toward your purchased Programs.

Your Right to Cancel

You have the right to cancel your Program until 24 hours after purchase. Written notice must be received by ATP within the specified cancellation period to be valid. After the 24-hour cancellation period, cancellation of your Programs with ATP is not available except as defined by the Cancellation/Refund Policy.

Cancellation/Refund Policy

After 24-hours of purchase, you are committing to:

• Register and pay for at least one prep course.
• Pay for all product(s) or resources of which you have started or completed, plus 30% of the total cost of your Program prior to any discounts or grants. Contact our Customer Success team for the exact amount.

To be eligible for a refund, you must meet the following:

• Participate in at least 85% of the course by attending sessions and completing course resources by the time of request.
• Be within one year of your original program start date.

You may stop future automatic payments once your payment obligations have been fulfilled. To do so, you must make a written request to our customer success team. Once ATP has received written notification of its termination from the responsible party, autopay will be disabled within 30 days

Refunding On-Demand Tutoring

If you are unable to get accepted into a college nursing or dental hygienist program, we will refund the cost of your On-Demand Tutoring. You must meet the following guidelines:

1. Complete all of the Credit-by-Examination courses in this agreement
2. Complete all additional prerequisites required by the school as part of the application process for your major
3. Complete the applicable required entrance exam and earn the required minimum score associated with the school
4. Submit a complete application for your major as required by the school
5. Submit proof of meeting the aforementioned requirements and your rejection letter to Achieve within 90 days of your rejection.

Tutoring Policy

Customers actively enrolled in Achieve Test Prep (ATP) courses may request one-on-one tutoring for specific topics if they need additional help or have failed an exam. Tutoring is available by appointment only and can be scheduled by contacting the customer’s dedicated advisor. Sessions are scheduled on a first-come, first-served basis, with appointments offered within 7 days of the request. Tutoring is designed to supplement, not replace, the full Prep Course. Customers struggling with the course as a whole may need to retake it. If a customer cannot attend a session, they must notify ATP in advance. Failure to cancel or a “no-show” may result in ineligibility for future sessions. If the instructor cancels, the customer will be notified via email, phone, or text. Tutoring is available for all ATP Prep Courses.

Pass Assurance Policy

At Achieve Test Prep, we are committed to supporting your success. While we cannot guarantee a passing score on your exam, we offer valuable resources to help you improve and prepare. If you don’t pass your exam, you can retake your exam prep course at no additional cost. Additionally, we provide refresher materials and offer 1:1 tutoring to give you the extra support you need, all included as part of your program.

Test Score Publication Policy

Achieve Test Prep may publish customer test scores when available. Test scores are obtained either through customer submission via the customer portal or directly from the CLEP testing center. Customers may choose to have their individual test scores sent to Achieve by selecting Achieve Test Prep as a recipient during the CLEP exam registration process.

Credit Transfer Verification and Data Substantiation 

At Achieve Test Prep, we prioritize providing accurate and reliable information to help you make informed decisions about your educational journey. Credit transfer policies are obtained either through the college's official website or by contacting the registrar's office directly to ensure the information is up-to-date and accurate.

Validate Your Credit Options

We’ll work with you to research your college’s CLEP and DSST policies, ensuring you understand your test-out options and can maximize your credit-by-exam opportunities before registering for an Achieve online test prep course.

Shared Use Prohibited

ATP agrees to provide purchased Programs for your sole use and benefit. You agree that any ATP study guides, course training, training methods and methodologies, or other non-public information obtained in connection with your Programs, are strictly confidential and you shall not sell, transfer, or assign to any other person, or allow any other person to use, or distribute in any method including the internet, any of these items.

Access to Programs

As long as your payments are paid as scheduled, you will have access to your Programs during the 60 days allotted for each course you contracted for. For example, a customer that is contracted for 6 courses would have a maximum of 360 days (60 days x 6 courses) to complete their courses. After this period of time has elapsed, you will not be permitted to attend any further course lessons and all courses will be deemed completed regardless if you have taken the corresponding lessons, however you are still bound by the payment terms of this Agreement. If you have extenuating circumstances and need more time to complete your courses, this may be granted. In this case, submit a written request to Customer Success for an extension of time, which may, or may not, be granted at the discretion of ATP.

Attending Multiple Courses

Your success is very much tied to taking and passing the exams shortly after completing each course with ATP. To ensure new customers start well, ATP does not allow new customers to register for more than two (2) courses simultaneously until at least one of the corresponding exams is taken and a result is reported.

Course Retakes and Supplementary Guidance

If you don’t pass an exam on the first try, you may retake a prep course free of charge provided that your Program remains active until passing the related exam. ATP also offers additional guidance and resources. If needed, ATP will offer additional guidance and resources upon request to aid your preparation. It's important to note that accessing any part of the supplementary guidance or resources is considered one course per subject.

Unregistering from a Course

Once you have registered for any course, you can unregister up to 48 hours prior to the course start date and time. Once the 48 hour period has passed, you may be assessed a $50 late unregistration fee, and the course will be considered taken. You can re-register for the course as a retake in the future. Failure to attend a course for which you have registered will not constitute unregistration. If you have received the study guide, accessed course resources, or attended any portion of the online course, this constitutes participation in the course and the course will be considered taken even if you have unregistered within the 48 hour period.

Course Cancellation by ATP

ATP reserves the right to cancel or postpone courses or course lessons at any time due to low enrollment or any event beyond ATP’s control. If this should happen, ATP will reschedule the course or course lesson as soon as conditions permit. ATP canceling a course or course lesson is not grounds for you terminating this Agreement or canceling your Programs.

Payments and Fees

Payment for your Program can be made via check, credit card, money order, or cashier's check. Please note that convenience fees may apply. Any adjustments to your plan may result in additional fees. ATP or its assigns will manage the collection of payments until your Program is considered fully paid.

Payment Default

You are responsible for making all payments due under this Agreement, and your failure to pay any amounts due will not serve to negate your purchase of the Programs or as grounds for you to terminate this Agreement. Any of the following events will be considered a payment default by you: 1) any payment of monies due is made more than 30 days late, or 2) an accumulation of more than 3 payments of monies due, where each payment was 10 days late or more. It is further understood that ‘monies due’ can include fees other than amounts included in the initial contract amount, such as, but not limited to, late fees, manual processing charges, or return checks fees. ATP is not restricted to any time constraints as to when to execute its rights in the event of payment default, and at any point in time, after a payment default, even if the account has since been brought current, ATP can execute its rights.

Transfer and Assignment

ATP reserves the right, which is hereby granted by you, to transfer any or all of ATP’s right, title and interest in and to this Agreement and/or your purchased Programs (including all financial documents associated therewith) at its sole discretion to any individual, group, company or entity of its choosing.

Minors

People under the age of 18 (“Minors”) are not permitted to purchase or enroll in Programs. Minors may provide information to ATP and participate in Programs only with consent of a parent or guardian.

Privacy Policy

Our privacy policy may be found here.

Choice of Law and Forum

The laws of the State of New Jersey shall govern the construction and interpretation of this Agreement. The Parties acknowledge and agree that this Agreement contains a binding arbitration clause. However, for any dispute with respect to this Agreement which arbitration is prohibited by federal or state law, the Parties hereto consent and submit to the personal jurisdiction and venue of a state or federal court of competent jurisdiction in Morris County, New Jersey (and of the appropriate appellate courts) in any action or proceeding with respect to such dispute.

Arbitration

Except as set forth in the paragraph above, any claim or dispute against ATP, whether related to this Agreement or otherwise, and any claim or dispute related to this Agreement or the relationship or duties contemplated under this agreement, including the validity of this arbitration clause, shall be resolved by binding arbitration. Arbitration must be initiated by the customer and will be administered by JAMS Arbitration ( https://www.jamsadr.com/) or, in the event JAMS Arbitration is unavailable to handle the matter within 30 days, another approved certified arbitration service that is mutually agreed upon in advance by both parties. Any award of the arbitrator(s) may be entered as a judgment in any court of competent jurisdiction.

Class Action Lawsuit Limitation

You agree that any dispute resolution proceedings, whether in arbitration or court, will be conducted on an individual basis only and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general action, unless both you and ATP specifically agree to do so in writing following the initiation of the arbitration.

Licensure Requirements

ATP is not responsible for changes in any state licensure requirements (such as state board of nursing) and/or interpretations of laws, statutes and policies made by governing bodies. Such changes do not alter your contractual obligations pursuant to this Agreement, including but not limited to your obligation to pay for your Programs.

Severability

If any provision of this Agreement is declared to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

NCLEX Testing Disclosure

(applicable only for nursing students) You understand that there are some states that may place additional requirements or restrictions that will affect your ability to work as an RN in that state. In some cases, you might be required to sit for your NCLEX in a neighboring state, and then transfer your license to your state of choice. It is your responsibility to be familiar with and comply with any requirements or restrictions in each state you wish to work as an RN, and ATP shall not be responsible for your failure to do so.

Travel Disclosure

Some of the colleges and universities may have some clinical components that require travel and the travel costs are not covered by the ATP fees.

Exceptions

There are no other agreements or conditions other than what this Agreement outlines. Any exceptions to this Agreement require written authorization from the ATP Executive Committee. This Agreement cannot be assigned by you without the prior written consent of ATP. This Agreement cannot be amended unless in writing, signed by all parties or their successors or assigns.

Understanding

Clicking that you agree with these Terms signifies that you have read, understood and agreed to the Terms of this Agreement and that the cancellation policy has been clearly explained to you. THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION, WHICH MAY BE ENFORCED BY THE PARTIES.

Contact Us

Phone: (888) 600-3640

Email: customersuccess@achievetestprep.com

Mailing Address: 228 Park Avenue S #29831, New York, NY 10003-1502

The only way to complete the purchase as stated in this document was by reviewing and agreeing to the products, payments, and Terms & Conditions. The timestamp below shows when this purchase, including the products, payments and Terms & Conditions were agreed to.